Guarantee Certificate

Dansk Varmekabel A/S gives 10 years' Guarantee on heating cables and mats and 2 year on
Thermostats. Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer’s Guarantee under the conditions set out below:

  1. In the case of a new heating cable/mat and/or their components exhibiting defects, resulting from manufacturing and/or material faults within 10 years (heating cables/mats) and 24 months (Thermostats) of purchase, Dansk Varmekabel A/S shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device.
  2. This Guarantee shall be invalid if the device defect is attributable to improper treatment and/or failure to comply with information contained in the user manuals.
  3. This Guarantee shall not apply to or extend to services performed by the authorised dealer or the customer themselves (e.g. installation, configuration, software downloads).
  4. The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the Guarantee. Claims under the Guarantee must be submitted within two months of the Guarantee default becoming evident.
  5. This Guarantee shall apply to new heating devices purchased in the European Union.
    Dansk Varmekabel A/S issues the Guarantee.
  6. Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee. Nothing in this Guarantee shall attempt to limit or exclude a Customer's Statutory Rights, nor the manufacturer’s liability for death or personal injury resulting from its negligence.
  7. The duration of the Guarantee shall not be extended by services rendered under the terms of the Guarantee.
  8. Insofar as no Guarantee default exists, Dansk Varmekabel A/S reserves the right to charge the customer for replacement or repair.
  9. The above provisions do not imply a change in the burden of proof to the detriment of the customer.

    To invoke this Guarantee, please contact Dansk Varmekabel A/S' telephone service or your authorized HANDYHEAT dealer. The relevant number is to be found in the accompanying user guide.

HANDYHEAT is a Brand manufactured by: Dansk Varmekabel, Denmark

 

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